1. Departments
  2. Accounts Receivable
  3. Accounts Receivable Payment Information

Accounts Receivable Payment Information

For additional information on payment options, please contact the Accounts Receivable staff at accountsreceivable@uconn.edu.

Payment Methods

International payments should be submitted via Convera GlobalPay.

Using Convera ensures that UConn receives the full amount remitted and that processing fees are not deducted from the total by intermediary banks.

If a customer chooses to submit payment via an alternative method, they will be responsible for any banking fees charged and are still expected to pay their invoice in full. Please communicate this clearly with your customer.

Please review our guidance on invoicing international customers.

(Note: This should NOT be used for payments towards the student fee bill.)

You will need your invoice number and/or customer number to pay online with ACH/eCheck, which you can do via our storefront Invoice & Rent ACH payments (touchnet.com)

Check payments can be mailed to:

UConn Cash Operations
233 Glenbrook Road, Unit 4231
Storrs, CT 06269-4231

NOTE: Checks must be drawn off of a U.S. Bank. Checks drawn off of international banks cannot be accepted for payment.

Credit card payments can be accepted if the UConn Department is set up via UConn Marketplace (inquire with the UConn Department who billed you to see if this is an option).

UConn Departments: ACH and Vendor/Supplier Forms

UConn’s ACH bank account information can be requested by completing the EFT Information Request form. Once completed, Cash Operations will send you UConn’s banking information, and you can provide it to the customer. Cash Operations requires this form to be completed for tracking purposes.

If your customer is requesting your department complete a Vendor/Supplier Request Form (for payments to be issued to UConn for goods/services) please note the following:

  • Completing vendor/supplier registration forms is the responsibility of the university department providing goods/services to the customer.
  • When providing payment instructions to the customer, be certain to indicate the correct remit to address for sending payments is the mailing address for Cash Operations (please see “Check Payments” above).
  • If billing detail is requested, this is where you may enter the departmental address/contact name.
  • Routinely, along with the vendor/supplier forms, the customer requests a copy of UConn’s W-9 form.  UConn’s Form W-9 can be found on the Tax and Compliance Website.